Booking & Policies

Inquiry first.
Reservation after payment.

Submitting an inquiry does not reserve a room. The studio reviews availability and requirements before providing the payment step that confirms a reservation.

Inquiry-based booking
No instant booking or website payment

A reservation is confirmed only after availability is approved and the required payment is received. An email inquiry does not hold a room or date.

01

Booking deposits and balances

  • Bookings of four hours or less require full payment at booking.
  • Half-day and full-day bookings longer than four hours require 50% at booking, with the balance due 48 hours before the reservation.
  • Bookings made less than 48 hours in advance require full payment when booked.
02

What rental time includes

Rental time includes load-in, setup, recording or filming, breakdown and load-out. Reservations begin and end at the contracted times regardless of arrival time. Additional time is subject to availability and billed at the applicable overtime rate.

For Podcast Room A, the included equipment orientation does not reduce paid recording time. Additional time is billed at $25 per hour, prorated to actual additional time.

For Podcast Room A, arrival more than 20 minutes late may lead to cancellation. Entry and departure checklists are initialed.

03

General cancellation and refund policy

General cancellation and refund policy
NoticeAction
7 or more days before the bookingFull refund
At least 72 hours but less than 7 days before the booking50% refund or 100% credit toward one rescheduled booking
Less than 72 hours before the bookingNo refund
No-showNo refund
Studio cancellationFull refund or customer-selected reschedule
04

Massage and wellness practitioner reservations

Practitioner reservations follow the rules below instead of the general cancellation policy.

  • Payment is required when the room is booked.
  • Same-day reservations are available when space permits and must be paid before room access.
  • Recurring reservations require a prepaid package or prepaid session credits.
  • Walk-in or last-minute requests require payment before the treatment room is used.
  • Cancellations made at least 24 hours before the reservation may receive a full refund or credit.
  • Cancellations within 24 hours and no-shows forfeit the session charge.
  • The reservation remains payable if the practitioner’s client cancels or does not attend.
05

Payment methods

  • Preferred direct payment: ACH.
  • Card payment: Chase QuickAccept.

Payment instructions are provided by the studio after an inquiry is reviewed. This website does not process payments.

Request availability

Share the room, date, duration and intended use.

Start an inquiry